General Inquiries

For general shopping centre inquiries, including in-mall gift card questions, please call 250 952-5690 or email us at: tbcinfo@leyad.ca. You can also fill out the form below and a member of our staff will get back to you as soon as they can!

Chat With Us

Administration Office

2-1150 Douglas Street
Victoria, BC V8W 3M9
Phone: 250 952-5680
Fax: 250 381-4814

Additional Contacts

Security

If your inquiry is an emergency please contact the Bay Centre’s 24-hour Security team at 250 388-7803

Partnership

For fee-based partnership opportunities to market your product or service, or short-term programs including sampling and demonstrations, click here.

Charitable Donations & Non-profit Requests

For non-profit & charitable donation requests and our participation in community events, please see Commitment to Community.

Advertising

For information about advertising inside the Bay Centre, please click here.

Media Inquiries

For media inquiries, filming, or photo requests, please contact tbcinfo@leyad.ca or phone 250 952-5687.

Specialty Leasing Inquiries

For Specialty Leasing information and application form, please click here.