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At The Bay Centre, your security and life safety is our #1 priority. The Bay Centre provides a comprehensive and innovative security program staffed by experienced, well-trained and professional staff providing exceptional service while providing you with a safe, secure and enjoyable visit.

Services provided by the Security and Life Safety team include:

  • Security foot patrols throughout the exterior and interior of the shopping centre 7 days a week, 365 days a year
  • Emergency first response for events such as medical aid. All Bay Centre security staff are certified in first aid, including CPR, Defibrillator and oxygen therapy
  • Locating lost children
  • Providing a link with police and other local agencies or services
  • Lost and Found
  • Safe walks to the parkade
  • Enforcement of mall rules on behalf of the property manager to ensure an enjoyable experience for all visitors

The Bay Centre Security Team is here to help. Contact Security on their 24-hour phone line at 250 388-7803, or by visiting the Guest Services desk on the lower level during regular shopping hours.
CCTV cameras are in use at this property.

More Information

For more information, click on the link below to download our brochure, or pick one up at our Guest Services desk, located on the lower level of The Bay Centre. 

*The Bay Centre Shopping Safety and Security Policies

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