Come visit The Bay Centre, downtown Victoria's premier shopping destination. Covering one full city block in the centre of Victoria's shopping district, The Bay Centre has a mix of over 90 street front and interior shops where you'll find unique, quality brands, diverse dining options, and exceptional service in an urban shopping environment.
Featuring Aerosoles, BCBGMAXAZRIA, Club Monaco, Earls Restaurant, Eco Chic Aveda Salon & Spa, Call It Spring, Guess?, JACOB, L'Occitane, Melanie Lyne, My Foot Reflexology, Sport Chek, the Bay, The Tuscan Kitchen, Quiksilver and so much more.
We hope to see you soon at The Bay Centre.
Guest Services
Below are just a few of the amenities The Bay Centre provides for you year round. For further information, call us at (250) 952-5690 or email us at tbcguestservices@thebaycentre.com.
We welcome you to come by and visit us, near the escalators on the lower level.
Visitor Information
Do you have questions about the centre, the city, bus routes or where to dine? We can help you!
Visitor Savings! While you are visiting stop by Guest Services, along with verification of visitor status, and we will set you up with everything you need to receive exclusive discounts and special offers from select retailers.
Convenience Items
Bus passes & tickets, stamps, bottled water, newspapers, phone cards.
Faxing & Photocopying
The Guest Services Centre will assist you with faxing & photocopying services.
Gift Wrapping
No time to wrap a gift yourself? Let Guest Services create the beautiful presentation you need while you wait, or while you shop. Gift wrapping is by donation, with proceeds benefiting a local charity.
Job Opportunity Binder
Interested in working at The Bay Centre? Come to Guest Services to view the Job Binder, which offers positions available with retailers inside our Centre.
Lost & Found
Come to the Guest Services Centre and we'll do all we can to re-unite you with your lost possessions.
Wheelchair & Baby Strollers
Complimentary for customer use.
Free WiFi
Enjoy our complimentary WiFi available in the food court, centre court and throughout the Centre.