Whether you are here for a leisure day of shopping or just for a short stay, at The Bay Centre we provide all the amenities you require for an enjoyable and convenient shopping experience.
Below are just a few of the amenities The Bay Centre provides for you year round. For further information, call us at (250) 952-5690 or email us at
tbcguestservices@cadillacfairview.com.
We welcome you to come by and visit us, near the escalators on the Douglas St. side on Level 1.
Visitor Information
Do you have questions about the centre, the city, bus routes or where to dine? We can help you!
Convenience Items
Postcards, stamps, phone cards, newspapers.
Faxing & Photocopying
The Guest Services Centre will assist you with faxing & photocopying services.
Gift Wrapping
No time to wrap a gift yourself? Let Guest Services create the beautiful presentation you need while you wait, or while you shop. Gift wrapping is by donation, with proceeds benefiting a local charity.
Job Opportunity Binder
Interested in working at The Bay Centre? Come to Guest Services to view the Job binder, which offers positions available with retailers inside our Centre. Or you can also check out our Careers page.
Lost & Found
Come to the Guest Services Centre and we'll do all we can to re-unite you with your lost possessions.
Wheelchair & Baby Strollers
Complimentary for customer use.